On
myordify.com, click on
Payments from
the left side menu. You will see a
payment
history
, along with their respective order details.
There’s a
button against each of the payment rows, called
View Order. This button allows you to make modifications to the
respective orders & their payment details.
Let’s take a look at how this feature works.
Step
1
:
Once you
click on the
View Order button on a
particular order, you’ll be redirected to its Orders page containing all the
related product & shipping details. In this page, you can start processing
it further to complete the order successfully.
Step
2
: First
off, you’ll notice an orange button showing the status of your current order,
next to your Order Number. The Order Status can either be
Pending,
Confirmed, or
Cancelled.
Click on the orange button to change the current Order Status. A pop-up will open with the following details about the order.
The default
status of the order will be
Pending
,
until you make any changes. You can change the status of the order to either
Confirmed
or
Cancelled
, based on how you would like to proceed with it.
Click on
the
Submit button within the pop-up
to save your changes. The pop-up will close and you’ll be back on the Orders
page.
Step
3
: Once you
select
Confirmed as the status of
the order and submit it, the main Orders page will show 4 new options to
further process the current order.
These
options are namely
●
Fulfillment
●
Payment
●
Shipment
●
Invoice
You have to
check the boxes from Fulfillment to Shipping in the given order, completing
each of them as you go (without skipping any of the steps in between).
Step
4
:
Fulfillment → Takeaway orders are
auto-fulfilled.
For
Shipment orders, check the box labeled
Fulfillment.
A pop-up opens up asking whether you’re sure you want to fulfill the current
order.
This box
contains details on your
Merchant
Shipping Cost,
Shipment Partner,
and
Partner Shipping Charges. None of
the fields are editable; the shipping partner that you had selected as default
while setting up your webstore shipment methods gets displayed on this pop-up
too. If you want to change the current order’s shipment method, you have to do
it from
Shipment Settings on the
leftside menu.
Check whether the fields have been filled with correct values and click the
Submit button at the bottom of the
pop-up box.
A
notification will confirm that your order has been fulfilled successfully. It’s
time to move on to the next step - Payment.
Step
5
:
Payment → Check the box labeled
Payment. A pop-up opens up displaying
your default payment option.
This
default payment option is the one you chose as default when you were setting uo
your webstore’s payment options. The default mode of payment can be either
PayU Money,
Online Payment, or
Cash on
Delivery.
Make the
payment in your chosen payment method and move to the next step after receiving
confirmation.
Step
6
:
Shipment → Next, for Shipment orders,
check the box labeled
Shipment. A
pop-up opens up containing a form to fill up all the shipment details for the
current order.
The fields
you need to fill out are
●
LR Number
●
Date of Shipment
●
Shipment Company Name
●
Vehicle Type
●
Vehicle Number
●
Contact Name
●
Contact Number
●
Shipping Address (
autofill
), and
●
Shipping Status (Pending, In progress, Delivered)
Fill out all the
necessary shipment details and click on the Submit button. You’ll get notified
that your order shipment has been created successfully.
On the main Orders
page, a
Download button appears next
to the
Shipment checkbox where you
can now click to download the PDF file containing the
Shipment Label. This Shipment Label needs to be attached to the
delivery box/es.
Step
7
:
Invoice → Check the box labeled
Invoice. Your invoice for the current
order is displayed.
Congratulations! Your order is now complete & ready to be handed over for takeaway/shipment!
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